Introduction

ArtisanApi ("the App") specializes in gathering and analyzing e-commerce sales data, offering valuable insights ("the Service") to merchants utilizing Shopify for their stores. This service is designed to empower store owners with comprehensive data analytics, enhancing their ability to make informed decisions and strategically improve their sales performance.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify store:

Read Orders

Even when included in order data, we never collect, read, or store any customer data.

Additionally, we collect the following types of personal information from you once you have installed the App:

Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, Shopify plan, time zone, and billing information.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags” and “pixels” are electronic files used to record information about how you browse the App.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to:

Communicate with you;

Optimize or improve the App;

and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by sending a request by email to info@artisanapi.com

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights If you are a European resident

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you use the App, we will maintain your data for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@artisanapi.com.